Set up and connect your router

Alternatively, you can request an engineer visit where one of our friendly and highly qualified engineers will do all the hard work for you for just £40.

Check the contents of your box
  • If any of the below are missing, please contact us.
Find your master socket
  • Your master socket is the main phone socket in your office - it’s usually a little larger than a normal phone socket and often has a horizontal line in the middle.
  • The type of master socket you have will determine whether or not you need to use microfilters:
Unplug everything from your master socket

Unplug everything from your master socket and all other sockets in your office, including:

  • Your phone cable
  • Any microfilters
  • Any splitters
Connect your microfilters

This step only applies if you have a standard master socket. If you've got a pre-filtered socket, you can skip to connecting your router.

  • Plug your microfilter into your master socket.
  • If you have a phone, plug the cable into the Phone port on the microfilter.
  • It's important that you plug a microfilter into every socket you're using in your office. You can buy extra microfilters from any electronics shop. 
  • Never plug microfilters into other microfilters. This will affect your broadband performance

 

Connect your router

If you have a standard master socket:

  • Connect one end of the grey broadband cable into the ADSL port on your microfilter.
  • Connect the other end of the broadband cable into the Broadband port on the back of your router.

 

If you have a pre-filtered master socket:

  • Connect one end of the grey broadband cable into your master socket.
  • Connect the other end of the broadband cable into the Broadband port on the back of your router.

 

Power up the router
  • Plug in the power supply at the wall and connect the other end to the back of the bOnline Router. Turn on the power.
  • Press the on/off switch found at the side of the bOnline Router.
  • Your line is activated when the Power, Broadband and Internet lights go solid green. This can take a few minutes.

 

Set up complete
  • Your router is now set up. You can now connect your wireless devices to your network.
  • If you'd prefer to set up a wired connection, move to the next step, otherwise head over to our step-by-step guides for connecting your devices to WiFi.
For a wired connection
  • Connect one end of the yellow Ethernet cable to the Ethernet port on your computer.
  • Connect the other end of the cable to one of the yellow LAN ports on the back of your router.


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