Why is my broadband order delayed?
Delays are almost always beyond our control. There are many external factors that could delay your order as we await engineer updates.
- New lines having to be installed at your business premises.
- Digging or construction work might need to done
- A specialized engineer would need to visit to complete a specific job.
Throughout the delay we are committed to giving you updates as soon as we receive them.
For further assistance please contact us at customerservice@bonline.com or on 0203 617 9950.
