If you're logging in to the bOnline iOS app for the first time, you will need to allow various permissions for your app to work properly. These permissions can be changed at a later stage but it is recommended that you allow all of these permissions.
First, you will see a welcome screen where you'll be asked to click 'Continue' to accept our terms of use.
You'll then need to allow the bOnline app permission to your contacts for an easier phone experience.
Next, you will need to allow the bOnline phone access to your microphone and camera to be able to make calls.
Lastly, allow the bOnline app to notify you of any calls or messages.
After allowing the bOnline app all the permissions required to have your app working properly, click 'Use bOnline' to log into your app.
To log in, enter your email address and 6-digit PIN.
For iOS, you'll need to change your 'Banner style' for the app to function properly. To do so, go to your 'Advanced settings' and click 'Notification settings'.
Select ' Notifications'.
From here, click on 'Banner style'.
Change your banner style from 'Temporary' to 'Persistent'.
Please note: If you ever need to access your app's permissions again, follow this guide, Accessing the bOnline phone app permissions on your mobile device
Need Help? If your app looks different or you need further assistance, consider upgrading to bOnline 3.0. Call us at 02036179950 or email our team at voipcare@bonline.com
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