This article explains whether you can use a mobile number as your bOnline business phone number, how your mobile device works with the bOnline service, the compatibility of bOnline numbers with third-party applications, the availability of international phone numbers, and account suspension policies.
Does bOnline supply mobile numbers?
No. bOnline supplies landline numbers only. You cannot use a mobile number as your bOnline business phone number.
When you set up your account, you will be assigned a landline number based on your chosen area code. If you need a different area code, you can request a number change through the bOnline support team. Additionally, bOnline does not provide or support international phone numbers, including Turkish (+90) numbers. The service is limited to UK landline numbers in the 01, 02, or 03 ranges. If you require an international number, you will need to explore alternative providers that specialize in global telephony services.
Can I receive calls on my mobile phone?
Yes. You can receive incoming calls to your bOnline landline number on your mobile phone by using the bOnline Phone v3 app. When someone calls your bOnline number, the call will ring on any device where you are logged in to the app, including your mobile phone. To ensure seamless functionality, a stable Wi-Fi or mobile data connection is required.
You can also make outgoing calls from the bOnline mobile app. These calls will display your bOnline landline number as the caller ID. To get started:
Download and install the bOnline Phone v3 app on your smartphone.
Sign in with your bOnline account credentials.
Ensure you have a stable Wi-Fi or mobile data connection to place and receive calls seamlessly.
Can I use a mobile number as my caller ID?
No. Your outbound caller ID will display your bOnline landline number. You cannot set a mobile number as your caller ID for outgoing calls.
Technical Requirements and Limitations
Internet Connection: A stable Wi-Fi or mobile data connection is required for the bOnline Phone v3 app to function effectively.
Device Compatibility: Ensure your smartphone meets the app's system requirements for optimal performance.
Service Scope: The bOnline service is tailored for business communication and may not support all third-party applications.- Account Suspension: If your bOnline account is suspended, you will not be able to purchase a new business phone number until the suspension is resolved. Addressing account issues promptly is essential to regain access to all services.
Compatibility with Third-Party Applications
bOnline numbers are not compatible with WhatsApp Business. The service is specifically designed for business landline communication and does not support integration with WhatsApp Business or similar third-party messaging applications. Instead, bOnline numbers are optimized for use with the bOnline Phone v3 app, which allows you to make and receive business calls efficiently.