How to Set Up Custom Integrations or Connect a CRM in the bOnline Portal
The bOnline portal provides built-in tools for setting up custom integrations and connecting CRMs. This guide explains the steps to configure custom webhooks or CRM integrations and clarifies the absence of a standalone API for direct database connections.
Overview of Integration Capabilities
bOnline supports custom integrations through its portal, allowing users to configure webhooks and connect CRMs. However, it does not offer a standalone API or API code for direct integration with external databases like MySQL. All integrations must be set up using the portal’s features.
Step-by-Step Guide to Setting Up Custom Webhooks/Integrations
Log in to the bOnline Portal: Access your account through the mybOnline portal.
Navigate to the Integrations Section: Go to the 'Integrations' tab in the portal.
Select 'Custom Integration': Choose the option for custom integrations or webhooks.
Provide Required Details: Enter the necessary information, such as: - Name of the integration - Description - A valid destination URL that complies with the portal’s formatting and validation rules
Configure the Integration: Follow the on-screen instructions to complete the setup based on your system’s requirements.
Connecting a Custom CRM Without an API Code
If you need to connect a custom CRM, follow these steps:
Access the Custom CRM Integration Flow: Use the mybOnline portal to initiate the integration process.
Enter CRM Details: Provide the required information, including the name, description, and destination URL.
Complete the Integration: Since bOnline does not provide an API code, this portal-based method is the only supported way to connect your CRM.
FAQs
Does bOnline offer a standalone API for direct database integration?
No, bOnline does not provide a standalone API or API code for direct integration with databases like MySQL. All integrations must be configured through the mybOnline portal.
What if my destination URL doesn’t meet the portal’s validation rules?
Ensure that the URL complies with the formatting and validation requirements specified in the portal. If issues persist, consult the portal’s help documentation or contact support.
Related Topics
Setting up telephony integrations with HubSpot
Troubleshooting custom webhook configurations
