Your bOnline mobile phone app has a list of advanced settings. To access these settings, click the 'My Profile' button at the top-right of the screen.
Find and click 'Advanced settings'.
Advanced settings give you quick access to notifications, battery optimisation, country, language, and other important features.
Notification settings: Configure your bOnline phone app notification settings from here, you will be redirected to your mobile device's settings.
Battery optimization(for Android): Set your app's battery optimisation from here. Make sure it is always inactive for the bOnline phone app.
Country: This feature allows you to set the country you're in when roaming.
Language: Change your app's language. Currently, the only options are 'English' and 'French'.
- Communication Type: DATA vs. GSM
DATA Mode (recommended)
Outgoing calls are placed using internet data (mobile data or Wi‑Fi) through the app’s VoIP system. The app manages the call over the internet and does not rely on the mobile network.
GSM Mode
Outgoing calls are placed through your device’s GSM (mobile) network. The application will not use cellular data and does not manage the call, your phone handles it as a standard mobile call. - Biometric Authentication
You can log in using your fingerprint for quick and secure access to the app. - Event Registration
Your device needs to be registered to receive alerts for incoming calls, chats, and voicemails when the application is inactive.
If you are having issues receiving notifications, tap the button "Register again to calls when the app is inactive" to refresh your device registration and ensure alerts are delivered when the app is running in the background.

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