Spam calls and fraud are rising across the UK, and small businesses are increasingly being targeted. Under UK telecoms rules, businesses are legally responsible for all calls made from their phone number, even if unauthorised.
To protect your business, bOnline offers a comprehensive fraud prevention and premium care plan. Existing customers qualify for the discounted rate of £1.95 per month, compared with £5.95 per month for new customers.
What's included
Premium & high-risk call barring: prevents unauthorised premium calls.
High spend alerts: notifications if call costs exceed set limits.
VoIP handset monitoring: identifies unusual or suspicious activity.
Spam & call blocking in the app.
75% discount on fraudulent or unauthorised calls (an industry first).
Call redirect to mobile during service disruption.
Priority fault support within 1 business hour.
Emergency 4G/5G Wi-Fi backup, if required.
Emergency handset replacement, if required.
This helps ensure your business stays protected and connected during faults or fraud issues.
As an additional layer of protection, we strongly recommend enabling biometric login for easy, secure access in the bOnline app.