To access your contacts in the bOnline application, click on 'Contacts' at the bottom of the screen. This will allow you to efficiently manage your contact directories.
Favourites: A list of contacts you have marked as favourites.
My Contacts: A collection of numbers saved directly within the bOnline application.
Mobile: Contacts stored on your mobile device, including those on your SIM card. Please ensure that contact permissions are enabled to view and access these contacts.
Team: All users within your business who have the bOnline application, such as users 201 and 202.
Google/Microsoft 365: A collection of saved Google or Microsoft contacts will appear here once integrated within the bOnline desktop app.
Company Contacts: Contacts stored here are the ones you have imported via the MYbOnline customer portal. Please read this article on importing company contacts to learn more about this feature.
Clicking on a contact will open up all interactions you've had with this contact, such as calls, voicemail messages, and chat messages.