What Happens to My VoIP Service and Number After a Free Trial Expires, and Can I Reactivate It?
When using a VoIP service, understanding what happens after a free trial ends is crucial to ensure uninterrupted service and number retention. Below, we outline the key details about trial expiration and the steps to retain or reactivate your number.
Overview of VoIP Service During and After the Free Trial
During the free trial period, you can use the VoIP service to make and receive calls using a trial number. However, once the trial period ends and the service is not transitioned to a paid plan, the following occurs:
The trial period lasts for 7 days and is based on the unlimited plan, allowing users to explore the full features of the service before committing to a paid plan.
The VoIP service becomes inactive.
You lose the ability to make or receive calls.
The trial number is disconnected from the service.
Can You Reactivate or Retain Your Number?
If your free trial has expired, it may still be possible to reactivate your number, provided it is still available. To retain or reactivate the number, you must transition the service from the free trial to a paid plan. This ensures continued access to the VoIP service and the associated number.
Additionally, users are not obligated to continue with the unlimited plan after the trial; they can select a plan that best suits their needs, ensuring flexibility in service options.
Steps to Retain or Reactivate Your Number
Check Availability: Confirm whether your trial number is still available for reactivation.
Upgrade to a Paid Plan: Transition your VoIP service to a paid plan to reactivate the number and resume service. To upgrade, open the app or portal, select the 'Upgrade' option, and complete the required details to activate the paid service.
Contact Support if Needed: If you encounter issues during the reactivation process, reach out to customer support for assistance.4. Customize Your Plan: After upgrading, you can further tailor your plan by selecting a different number or making other adjustments to suit your preferences.
Key Takeaways
VoIP services and trial numbers become inactive after the free trial ends unless transitioned to a paid plan.
Reactivation of the number is possible if it remains available, but prompt action is recommended.
Moving to a paid plan ensures uninterrupted service and number retention.- Users can choose from different plans after the trial, not just the unlimited plan, and have the flexibility to switch or adjust plans over time.
For further assistance, contact bOnline support or refer to your account settings to manage your VoIP service.