Streamline your team’s communication setup by properly adding, configuring, and assigning devices through the MYbOnline portal. This guide covers everything from setting up Yealink IP phones to assigning devices to users.
Add a New Device
To add a compatible device (such as Yealink IP cordless or desk phones):
Go to the ‘Users and devices’ page and navigate to the ‘Devices’ section.
Click ‘Add a new device’
Enter the make, model, and MAC address of the device.
Set Up a Device Using Auto Provisioning
Once your device is added:
Click the ‘…’ (ellipses) next to the device.
Select ‘Setup’.
Copy the provisioning string shown in the portal.
To find the IP address of your Yealink handset, press the OK button on the handset to display the IPv4 address. If nothing appears, follow the handset's instructions to display the IP address. Next, access the Yealink phone’s web interface: Tip: Ensure your handset and computer are connected to the same network to access the web interface successfully.
In a web browser, go to the IP address of the phone.
Log in using the default credentials:
Username: admin
Password: admin
Navigate to ‘Settings’ → ‘Auto Provision’.
Paste the provisioning string into the ‘Server URL’ field.
Click ‘Confirm’, then click ‘Auto Provision’.
The phone will reboot, factory reset, and auto-configure itself. Once complete, your device is ready to use.
Bulk Uploading Contacts
To upload contacts in bulk to your Yealink handset:
Navigate to Directory > Local Directory in the web interface.
Under the Import section, click Browse and select your contacts file. Ensure the file is formatted as CSV or XML.
Click Import to upload the contacts.
Assigning a Device to a User
To ensure proper setup and function:
In the ‘Devices’ tab of the ‘Users and devices’ page, click ‘Assign’ next to the device.
A pop-up will appear - choose the user you want to assign the device to.
Click ‘Save’.
The assigned user will now be shown under the ‘Assigned’ heading. To unassign a device, simply click ‘None’ next to the currently assigned user.
Please note: If you're using a device not purchased from bOnline, please contact us to ensure comp.