Supported Configurations and Limitations of bOnline Telephony Services
bOnline offers telephony services designed to meet the needs of businesses. However, there are specific configurations and limitations to be aware of when setting up and using these services. Below is an overview of the supported setups and common constraints.
Supported Configurations
Single Business Number Across Multiple Devices
Cordless Handsets for Multiple Phone Lines
3. Shared Phone Number Functionality: A single business number can be shared across multiple devices, allowing all registered devices to receive incoming calls. When a call comes in, all devices ring, and the first to answer takes the call. However, only one user can place an outbound call at a time using the shared number. Additionally, if one device is on a call, another incoming call can still be received on a different device.
Common Limitations
Two Business Numbers on a Single Mobile Device
Physical Phone Port Limitations
3. Outbound Call Limitation on Shared Numbers: When a phone number is shared across multiple devices, only one user can place an outbound call at a time. This ensures effective call routing and system management.
FAQs
How do shared phone numbers work for multiple users?
When a phone number is shared, all registered devices ring for incoming calls, and the first to answer takes the call. For outbound calls, only one user can place a call at a time using the shared number.
Can multiple devices be registered to the same phone number?
Yes, multiple devices can be registered to a single phone number, allowing all devices to receive calls to that number. If one device is on a call, another incoming call can still be received on a different device.
Can two users make outbound calls simultaneously on a shared number?
No, only one user can place an outbound call at a time on a shared number. For simultaneous outbound calls, separate phone numbers are required.
Can I use two bOnline business numbers on one mobile phone?
No, bOnline does not support this configuration. You can only use one business number per mobile device. For managing multiple numbers, consider using separate devices or other supported configurations.
How do I set up multiple phone lines with one router port?
You can use cordless handsets provided by bOnline. The base connects to the router, and the handsets operate wirelessly, eliminating the need for multiple physical connections.
Related Topics
Setting up bOnline telephony services
Managing business numbers across devices
Troubleshooting telephony system issues- Sharing a phone number across multiple users or devices