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Contract Buyout — We'll Cover Up to £100 of Your Exit Fees

How the £100 contract buyout offer works when a customer switches to bOnline while still under contract with a previous provider.

If you're switching to bOnline while still under contract with your current provider, we'll cover up to £100 of the early exit fees they charge you for leaving.

Here's how it works:

  1. Switch to bOnline as normal.

  2. Pay your old provider's final bill, including their exit/early termination fee.

  3. Submit proof of that fee (your final bill showing the charge) via our claim page.

  4. We'll reimburse you up to £100 once your claim is verified.

This is separate from our standard Terms & Conditions, which state customers are responsible for their own cancellation fees — the £100 buyout is a promotional offer on top of that, run via our rewards partner.

Full details and the claim form: rewards.bonline.com/contract-buyout

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