How to Use On-Demand Call Recording on Yealink Handsets
Overview of On-Demand Call Recording
On-demand call recording is a feature available on compatible Yealink handsets that allows users to manually record calls during a live conversation. This feature is particularly useful for capturing important details or maintaining records of specific calls.
How to Enable On-Demand Recording
To start recording a call on-demand, follow these steps:
Answer the incoming call as usual.
During the live call, dial the feature code
*3to initiate recording. Recording will begin immediately after entering the code.
Please note that recording does not start automatically; you must manually trigger it by dialing *3 during the call.
Accessing Call Recordings
Once a call has been recorded, the recording will be stored in your bOnline portal. To access your recordings:
Log in to your bOnline portal.
Navigate to the "Call History" section.
Locate the specific call recording you wish to review or download.
This centralized storage ensures that all your recordings are easily accessible and organized.
Additional Notes and Troubleshooting
Ensure that your Yealink handset is compatible with the on-demand recording feature.
If you encounter any issues with recording or accessing your recordings, contact bOnline support for assistance.
By following these steps, you can effectively use the on-demand call recording feature to enhance your call management and documentation.