Managing Users and Assisting with Logins on the bOnline Platform
Managing users and ensuring they can log in successfully are essential tasks for administrators using the bOnline platform. This guide provides step-by-step instructions for viewing and managing users, as well as assisting them with the login process.
Managing Users
To view and manage users in the bOnline portal:
Log in to your bOnline portal.
Navigate to Phone Settings.
Select Users and Devices.
Review the list of users displayed. From here, you can identify users who no longer need access and take appropriate actions, such as removing them from the system.
Assisting Users with Logging In
To help additional users log in to their phones:
Ensure each user has their unique username, which is their email address.
Share the email username with the respective user.
Instruct the user to use their email username to log in to their phone.
By following these steps, you can efficiently manage users and ensure they have the necessary credentials to access their telephony services.
Related Topics
Adding new users to the bOnline platform
Resetting user passwords
Troubleshooting login issues