bOnline

A step-by-step video walkthrough covering simple call flows, adding users, downloading the bOnline apps, choosing a number, and upgrading your trial account.

Getting started with bOnline

The MybOnline shop allows you to browse and purchase bOnline devices including desk phones, cordless phones, headsets, and accessories. The shop is available to VoIP customers only.

How to use the MybOnline shop for bOnline products

This article explains how to download the bOnline app on your mobile device or desktop computer so you can make and receive business calls wherever you are.

How to Download the bOnline Phone and Desktop Apps

Having your account suspended can feel stressful, but in most cases it can be resolved quickly once the issue is addressed. This article explains why suspensions happen and what steps…

Why is My Account Suspended?

New to bOnline? Set up your account, download the apps, and get ready for your installation.

Getting Started 

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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