To access your contacts in the bOnline application, click on 'Phonebook' at the top-left of the screen. This will allow you to efficiently manage your contact directories.
Favourites: A list of contacts you have marked as favourites. To add a contact to this list, click the star symbol in the top right corner of the contact's name.
Personals: A collection of numbers saved directly within the bOnline application.
Internal: All users within your business who have the bOnline application, such as users 201 and 202.
Clicking on a contact will open up all interactions you've had with this contact such as calls, voicemail messages, and chat messages.
Does this app look different to yours? You might need to upgrade to bOnline 3.0. To request an upgrade, please book a time or email our team at voipcare@bonline.com
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