To access your contacts in the bOnline application, click on 'Phonebook' at the top-left of the screen. This will allow you to efficiently manage your contact directories.
Favourites: A list of contacts you have marked as favourites. To add a contact to this list, click the star symbol to the left of the contact's name.
Personals: A collection of numbers saved directly within the bOnline application. These would be the numbers you added or imported.
Internal: All users within your business who have the bOnline application, such as users 201 and 202.
Clicking on a contact will open up all interactions you've had with this contact such as calls, voicemail messages, and chat messages.
Need Help? If your app looks different or you need further assistance, consider upgrading to bOnline 3.0. Call us at 02036179950 or email our team at voipcare@bonline.com
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