Call forwarding on your bOnline phone desktop app

Modified on Tue, 8 Oct at 8:30 AM

Call forwarding is used to divert incoming calls to other numbers when your main number is busy or you're unable to answer.

  • To enable call forwarding rules via the bOnline desktop phone app, click the 'Settings' button at the bottom-left of the screen.

  • Click on 'Call forwarding'.

  • Select the rule you'd like to enable: 'Always', 'No answer', or 'Busy'. You will be prompted to type out the number that calls should be diverted to.

  • Once you have selected the number you want to forward calls to, toggle on the forwarding rule, then click 'Save'.

  • Your call forwarding rule will now be active.

Need Help? If your app looks different or you need further assistance, consider upgrading to bOnline 3.0. Book a time or email our team at voipcare@bonline.com to request an upgrade.

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