Call forwarding is used to divert incoming calls to other numbers when your main number is busy or you're unable to answer.
- To enable call forwarding rules via the bOnline desktop phone app, click the "Settings" button at the bottom-left of the screen.
- Click on "Call forwarding".
- Select the rule you'd like to enable: "Unconditional", "No answer", or "Busy". You will be prompted to type out the number that calls should be diverted to.
- Once you have selected the number you want to forward calls to, you will notice that the forwarding rule will now be toggled on, now click "Save"
- Your call forwarding rule will now be active.
Does this app look different to yours? Upgrade to bOnline 3.0 - Book a time or email our team at voipcare@bonline.com to request an upgrade.
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