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How to view tariff and contract details in mybOnline

Review your tariff name, price, promotions, and contract start and end dates in the Details section of the mybOnline portal.

The mybOnline portal lets you review your tariff and contract details so you always know your plan information and contract duration.

How to view tariff details

  1. Log in: log in to the mybOnline portal with your account details.

  2. Go to Details: select the Details section in the menu.

  3. Check tariff info: see the tariff name, price, and any promotions linked to your account.

How to view your contract details

  1. Log in to the mybOnline Portal.

  2. Select Details from the left-hand menu (below the product switcher at the top).

  3. The Contract details page lists every contract on your account in a table, showing the reference number, start date, end date, and contract length.

  4. If you have more than one product or service, you'll see more than one row — match the reference number to the order or product you're asking about.

  5. Click the download icon on the relevant row to save that contract as a PDF.

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