How to use the MybOnline shop for bOnline products

Modified on Fri, 10 Apr at 9:50 AM

The MybOnline shop allows you to browse and purchase bOnline devices including desk phones, cordless phones, headsets, and accessories. The shop is available to VoIP customers only.

How to purchase a device

  1. Log in to the MybOnline portal.
  2. Select Shop from the left-hand menu.
  3. Browse by category: Desk phones, Cordless phones, Headsets, or Accessories.
The MybOnline Shop page showing device categories including Desk phones, Cordless phones, Headsets, and Accessories.
  1. Select Add to basket on the device you want to purchase.
  2. Use the + and - buttons to select the quantity.
The Add to basket button on a device listing in the MybOnline shop, with the plus and minus quantity buttons.
Please note: You can purchase a maximum of 5 items per order through the MybOnline shop. For orders of more than 5 items, call 0203 617 9950.
  1. The Checkout basket in the top-right corner will update as you add devices.
The MybOnline shop showing the Checkout basket updated with devices added to the order.
  1. Hover over the basket and select Checkout.
  2. Enter your delivery address.
The Checkout page in the MybOnline shop showing the delivery address fields.
  1. Confirm your order is correct.
  2. Select Pay now.
The order summary page in the MybOnline shop showing the order total and the Pay now button.

You will receive an email confirming your order, followed by a tracking link. You can also use the Order tracker in the MybOnline portal to check the status of your delivery.

All devices purchased from bOnline arrive ready to use with no setup required.

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