Setting your caller ID in the bOnline mobile app

This article explains how to set your caller ID in the bOnline mobile app. Your caller ID is the number displayed to the person you are calling.

Caller ID preferences are stored separately on each device. There is no synchronisation between mobile and desktop, so you will need to set these preferences on each platform.

Caller ID Options

The following options are available across all users on your account, except direct numbers which are specific to each user:

• Main number: The public number of your business, available to all users.
• Anonymous: Hides your number when making outgoing calls.
• Preset: The default option, which lets the system choose the caller ID based on your outgoing call rules.

Option A: Set Your Caller ID via the Dialler

1. Open the dialler in the bOnline mobile app.
2. At the bottom of the keypad, tap Caller ID.
3. Select from the options provided.

Option B: Set Your Caller ID via Settings

1. Tap My Profile at the top-right of the screen.
2. Select Caller ID.
3. Select from the options provided.

Once selected, you can confirm your chosen caller ID by returning to your profile or settings page.

Related Articles

• Making a call from your bOnline mobile app
• How to set a caller ID in the bOnline desktop app