Grandstream HT-801-V2 ATA Adaptor

Modified on Fri, 17 Apr at 3:18 AM

This article explains how to factory reset, connect, and provision the Grandstream HT-801-V2 ATA adaptor for bOnline's VoIP system.

Step 1: Factory reset the device

If the device has been used before, perform a factory reset by pressing and holding the reset button (pinhole on the back of the device) for 10 seconds using a paperclip or pin.

The back of the Grandstream HT-801-V2 showing the reset pinhole button.

Step 2: Connect the device

Plug the Ethernet cable into the WAN port on the HT-801-V2 and connect the other end to your router.
Connect an analog phone to the Phone port on the device.
Connect the power supply.

The back panel of the Grandstream HT-801-V2 showing the WAN, Phone, and power ports.

Step 3: Find the IP address

Pick up the analog phone connected to the device.
Dial ***02.
The device will read out its IP address. Note this down.

Your IP address will look something like: 192.168.1.100

Please note: If the device does not read out an IP address, the internet is not reaching the device. Check your Ethernet cable, router port, and broadband connection.

Step 4: Log in to the web interface

Open a web browser on a computer connected to the same network.
Enter the IP address in the address bar.
Log in with the username admin and the password admin.

A web browser address bar showing an IP address being entered to access the Grandstream web interface.

The Grandstream HT-801-V2 web interface login screen showing the username and password fields.

Please note: If admin/admin does not work, check the sticker on the back of the device for a randomly generated password. If the device was previously provisioned and the password has been changed, contact bOnline support through live chat for the admin password.

Step 5: Enter the provisioning string

Select the Advanced Settings tab in the top menu.

The Grandstream HT-801-V2 web interface showing the Advanced Settings tab in the top menu.

Scroll down to the Firmware Upgrade and Provisioning section.
Set Upgrade Via to HTTPS.
Enter the provisioning string you copied from the MybOnline portal into the Config Server Path field.
Set Allow DHCP Option 43/66 to No.

Step 6: Apply and reboot

Select Apply at the bottom of the page.
Select Reboot to apply the changes.
The device will download its configuration and should be ready within 1 to 2 minutes.

Once the reboot is complete, the device should be provisioned and ready to use. If the device does not register, contact the bOnline support team through live chat.