There are several ways to pay your bOnline invoice. This article explains each payment method and the details you will need.

Direct Debit is the easiest way to pay your bill. All charges, including packages and calls, are deducted from your account automatically after your bill date. Paying by Direct Debit is free, with no additional charge.

Benefits of paying by Direct Debit:

If your Direct Debit payment is unsuccessful, you can use one of the other payment methods below.

You can view and pay your invoice at any time through the mybOnline portal at my.bonline.com. Log in, go to Billing, and scroll down to Billing History to view and pay outstanding invoices.

You can make a payment over the phone using our secure self-service payment line, available evenings and weekends. Call us on 0117 374 4857.

You will need the following details:

Please note: we do not accept American Express, Diners Club, or international credit cards. You can only pay the full balance, as part payments are not accepted. Payment cannot be made on a zero balance or if the account is in credit.

You can make a payment directly from your bank using the following details:

Please note: you must include your bOnline account number as the payment reference so we can allocate your payment. Bank transfers may take 5 to 7 calendar days to complete.