Overview of Voicemail, Greeting, and Call Handling Features in bOnline Packages
bOnline offers a range of telephony features designed to enhance call management and customer communication. These features include voicemail, professional greetings, and call handling options that can be tailored to meet your business needs.
Key Features
Voicemail and Greetings - Voicemail functionality is included across packages, allowing you to manage missed calls effectively. - Professional greetings can be configured to include your business's opening hours. - Different greetings can be set for outside opening hours, ensuring clear communication with your customers at all times.
Call Handling Options - Welcome greetings can be customized by uploading audio files. - On-hold information or music can be configured to keep callers engaged. - Out-of-hours and holiday messages can be set up to inform callers of your availability.
Add-On Features
For businesses requiring advanced call management, bOnline offers an Advanced Call Flow add-on. This feature includes menu options and call queuing capabilities, available for an additional monthly fee.
Pricing Information
While specific pricing may vary, the Starter package includes unlimited incoming calls and a set number of outgoing minutes per user. Additional features, such as Advanced Call Flow, are available as optional add-ons.
Conclusion
bOnline's telephony packages provide comprehensive voicemail, greeting, and call handling features, with options to customize and enhance your communication setup. Whether you need basic voicemail or advanced call flow capabilities, bOnline has solutions to suit your business needs.