During your business hours, calls will ring all available users at once. Out of hours, a closed greeting will play and transfer the caller to your main number voicemail.
How to Set Up a Simple Call Flow
Log in to MybOnline and go to Phone Settings.
Select Call Flows and click Simple call flow.
Set your business hours. See How to set up your business hours.
Set up your welcome and closed greetings. See How to set up welcome and closed greetings.
Click Save to confirm your call flow.
Watch: Simple Call Flow Setup
Watch the video below for a full walkthrough of setting up a simple call flow.