The presence state will allow other users on your account to get a quick glance at your availability. Certain states will also allow you to direct calls to voicemail if you do not want to answer.
Step 1: My Profile
First things first, go ahead and click the 'My Profile' button at the top-right of the screen.
Step 2: Click State
From the list of available options, go ahead and click 'State'.
Step 3: Pick Your State
Now, simply pick the state that’s relevant to you: 'Available', 'Away', 'Do Not Disturb', or "Invisible".
Do Not Disturb State
If 'Do not disturb' is active, you will see a red display message at the top of your screen (hard to miss). Please note: You will not be able to receive calls when this state is active.
Invisible State
In the invisible state, it will show users on your account that you’re offline even when you are online and available.
Still Need Help?
If this article did not meet your needs, you can get in touch and get live support in just 30 seconds! Click the chat icon in the bottom-right corner, and we’ll be happy to assist.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article