How To Update Your Profile and Preferences in the Mybonline Portal

In this article, we’ll cover how you can update your profile preferences in the MybOnline portal, including your profile name, password, and email address. 

Updating Your Profile 

In the top right corner of the Mybonline portal, click on the drop-down shown in the picture.

Select Profile and Preferences 

• From the drop-down in the top-right corner of the page, select 'Profile and preferences'.

Changing Your Name & Password

Click on 'Edit', to change your name and click on 'Change password' to change your password.

Please note: To change your email address, please contact our team at voipcare@bonline.com. We're here to help!

• Profile Name: Changing your profile name will allow you to change the first and last name that your main account displays, this can also be an alias or a business name.

• Password: Changing the password allows you to create a new login password for your MYbOnline account. Use of the new password requirements to create a secure new password.

How To Change Your Email Address

Once you have logged in to my.bonline.com, here are the following steps you can take to easily change your email address. 

1. Once logged in, look at the left-hand side menu and scroll down to find “Billing.”

2. Under the Billing section, click on “Account Information.”

3. Click on the “Edit” button.

Still Need Help? 

If this article did not meet your needs, you can get in touch and get live support in just 30 seconds! Click the chat icon in the bottom-right corner, and we’ll be happy to assist you in the best way possible.