You can customise your phone with add-ons, which will be added to your bill. Using a bOnline phone, you can dial international destinations. You can enable the add-on if your last direct debit was successful; if not, you'll have to call in to activate the service and fulfil outstanding payments.
To find out more about the International calling add-on and the destinations you can call, please click here.
On the 'Account add-ons' page, click 'Edit' next to 'International calling'.
The add-on pop-up will appear, choose your desired package and accept the charges before clicking 'Submit'.
If your last direct debit was not successful, you will see this pop-up instead, and you'll have to call in to activate the service and fulfil outstanding payments.
Need Help?
Contact Us
We're always up for a chat! Live chat is available via the mybOnline sidebar or from the bottom-right corner of this page.
Note: This is the fastest way to reach the support team.
Other Contact Options
WhatsApp
Reach the support team via WhatsApp for quick queries.
mybOnline Portal
Log in to mybOnline and use the in-portal contact options.
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