How to set up the international calling add-on

You can customise your phone with add-ons which will be added to your bill. Using bOnline phone, you can dial international destinations. You can enable the add-on if your last direct debit was successful, if not, you'll have to call in to activate the service and fulfil outstanding payments.

To find out more about the international calling add-on and the destinations you can call, please click here.

• On the 'Account add-ons' page, click 'Edit' next to 'International calling'.

• The add-on pop-up will appear, choose your desired package and accept the charges before clicking 'Submit'.
  

• If your last direct debit was not successful, you will see this pop-up instead, and you'll have to call in to activate the service and fulfil outstanding payments.

If you need any more help, feel free to contact our onboarding team at [email protected]. We're always here to assist you and ensure everything goes smoothly!