How to switch to direct debit in the MybOnline portal

Modified on Mon, 16 Mar at 12:30 PM

Switching to direct debit for your bOnline account ensures seamless, automatic payments every month. Follow this guide to easily set up a direct debit through the MybOnline portal and avoid missed payments. 

1. Log in to your MybOnline portal and go to the Billing page

2. Under Payment details, click Switch to Direct Debit

The Billing page in MybOnline showing the Payment details section with the Switch to Direct Debit button

3. Enter your bank account details in the fields provided, then click Save details
.

The direct debit setup form in MybOnline with fields for bank account details and the Save details button

Your direct debit will be set up and future invoices will be collected automatically. 

Related Articles:
- How to change direct debit details.
- What happens when you cancel your direct debit?

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