Learn how to import company contacts into your bOnline phone system for better contact management. Imported contacts in the MYbOnline customer portal will sync to the bOnline phone mobile and desktop apps. This guide walks you through the steps to upload and organize your business contacts efficiently.
From the 'Company contacts' page, click on 'Import contacts'.
From the 'Company contacts' page, click on 'Import contacts'.
A pop-up will appear, from here, you can download a sample CSV file that will show you exactly how to list your contacts for them to be imported into the MYbOnline customer portal. Before uploading, ensure you have a CSV file ready with all your contacts.
If your contacts are listed in the correct format already, click 'Upload your CSV file'.
From the pop-up, select the CSV file that contains your contacts.
Once you have selected your CSV file, you will be given the option to edit any of the contact's information before submitting it. Change your contact's name, surname, number, company name and email. When you're ready, click 'Submit'.
Your imported contacts will now appear on the 'Company contacts' page of the MYbOnline customer portal.
Please note: Once your contacts have been imported, you cannnot edit or remove them. We are working on bringing editing capalities to you soon!
If you need further help, feel free to contact our onboarding team at voipcare@bonline.com. We're always here to assist you and ensure everything goes smoothly!
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article