To add a new contact using your bOnline desktop phone app, simply click the 'Add contact' button at the top-right of the screen.
You will then be prompted to enter the contact details before clicking 'Create'.
Importing multiple contacts:
Click the 'Import contact' button at the top-right of the screen.
You will then be prompted to upload the CSV file with your contacts from your device, click 'Select a CSV file'.
Important: Click on 'Download a sample file' from the pop-up to view the required format for your CSV file. Alternatively, you can download a sample CSV file at the bottom of this article.
Your contacts should be arranged in the following order: first name, last name, phone number and enterprise(business name).
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103144064944/original/LI5PTwyf5GU5QkGOJS1pD3o3Bes3e1JhcQ.png?1725537282)
Need Help? If your app looks different or you need further assistance, consider upgrading to bOnline 3.0. Book a time or email our team at voipcare@bonline.com to request an upgrade.
Your contacts should be arranged in the following order: first name, last name, phone number and enterprise(business name).
![](https://s3-eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/103144064944/original/LI5PTwyf5GU5QkGOJS1pD3o3Bes3e1JhcQ.png?1725537282)
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