Understanding how Static and Dynamic Host Configuration Protocol (DHCP) settings impact your VoIP phone system can help improve network performance and ensure stable communication. This guide explains the difference between static and dynamic IP assignments and how to configure them for your VoIP setup.
What is a Static DHCP?
Static DHCP assignment means the DHCP server assigns the same IP to the defined MAC address every time the device is connected to the network. The DHCP server serves the reserved IP address when the device using the corresponding MAC address requests an IP address.
Why do I need to assign a Static DHCP to my VoIP hardware?
Assigning a static DHCP to VoIP handsets will ensure that the device will keep the same IP if the router goes offline for extended periods.
This will prevent the IP from being blacklisted and blocked by bOnline.
Please note: This does not apply to third-party routers, only bOnline purchased routers. Third-party routers may not be checked and you(the owner) may need to contact your Internet Service Provider.
How to assign a Static DHCP to your Zyxel – VMG1312-T20B:
Navigate to 'Networking' and select 'Home Networking'.
Click '+Static DHCP Configuration'.
Click the 'Select Device Info' drop-down and select the device you would like to assign the Static DCHP to.
Click the 'Activate' toggle and turn it on.
Click 'OK'.
How to assign a Static DHCP to your Zyxel – VMG1312-B10D:
Navigate to 'Networking' and select 'Home Networking'.
Select 'Static DHCP'.
Click 'Static DHCP Configuration'.
Click the 'Select Device Info' drop-down and select the device you would like to assign the Static DCHP.
Click the 'Enable' toggle to turn it on.
Click 'OK'.
The difference between a static IP and static DHCP:
A static IP address (also known as a fixed or dedicated IP address) is just as the name suggests: one that doesn’t change, even if you restart. This is assigned to the router itself, whereas the Static DHCP is assigned to a device connected to the router.
If you need any further assistance, our dedicated onboarding team is here to help! Please don’t hesitate to reach out to us at voipcare@bonline.com We’re eager to support you and ensure you have the best experience with our services!
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