Experiencing no dial tone or sound on your VoIP line can be frustrating, but it’s a common issue that can be quickly resolved. This guide walks you through troubleshooting steps to get your phone system back on track.
Please note: This does not apply to your mobile and desktop applications as they do not have dial tone's present.
Cabling:
Check to make sure that your devices are plugged in correctly.
Check the curly cord and make sure that it is plugged into the receiver correctly.
Ensure that the power cable is plugged in.
Hardware:
If possible, try to test a different handset or cable to see if it's a hardware issue. If this resolves the issue you will need to replace the handsets or cables.
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