Call reports and analytics

Modified on Tue, 19 Mar at 10:45 AM

Call reports are a vital tool for any organisation and allow business owners access to performance-related information - answered calls, missed calls, the volume of calls, and more. 

  • To get detailed reports, navigate to the "Call reports" page of the MYbOnline portal. 

  • From here you can access information like call density, call trends, time of day statistics, and more.

For further assistance please get in touch with our onboarding team at

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