Call reports are a vital tool for any organisation and allow business owners access to performance-related information - answered calls, missed calls, the volume of calls, and more.
- To get detailed reports, navigate to the "Call reports" page of the MYbOnline portal.
- From here you can access information like call density, call trends, time of day statistics, and more.
For further assistance please get in touch with our onboarding team at voipcare@bonline.com
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