Skip to main content

How can I port my existing number to bOnline, and what should I know?

How to Port Your Existing Number to bOnline

Porting your existing landline or VoIP number to bOnline is a straightforward process. Below, we outline the key details about costs, timelines, and billing to help you understand the process.

Overview of Number Porting

Yes, you can port your existing landline or VoIP number to bOnline. This allows you to retain your current number when switching to bOnline’s telephony services.

Costs Involved

There is a one-off upfront fee of £10 + VAT for porting your number to bOnline. This fee is charged at the beginning of the process.

Timeline for Porting

The number porting process typically takes 10–15 business days to complete. This timeline may vary slightly depending on the specifics of your current provider and the complexity of the transfer.

Billing Information

When you initiate the porting process, only the one-off porting fee is charged initially. Regular billing for your bOnline services will begin once the setup is underway. By understanding these details, you can ensure a smooth transition to bOnline while retaining your existing number. If you have further questions or need assistance, feel free to contact bOnline’s support team.

Did this answer your question?