Call recording

Modified on Mon, 22 Jul at 7:53 AM

Effortlessly manage your call recordings on the 'Call recordings' page, ensuring you never miss a critical detail from any conversation.


Accessing the 'Call recordings' Page

  • First, navigate to the 'Call recordings' page.



Viewing and Managing Recordings

  • Here, you will find a comprehensive list of all your call recordings.



Listening to Recordings

  • To listen to a recording, click the drop-down arrow next to the call and hit the 'Play' button.



Downloading Recordings

  • Individual Download: Check the box next to the desired call, then click the 'Download selected' button.



  • Bulk Download: Check the boxes next to specific calls or click 'Select all' and then 'Download selected'.



Filtering Recordings

  • Click 'Filter' to customize your view by date range, phone number, or duration of the recordings.



Does this app or portal look different to yours? Upgrade to bOnline 3.0 - Book a time or email our team at voipcare@bonline.com to request an upgrade.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article