How to fix no dial tone or sound on Analog phone

Experiencing no dial tone on your analog phone line can be frustrating, but it’s a common issue that can often be resolved with a few simple checks. This guide walks you through troubleshooting steps to help get your phone line working again.

Please note: This article applies to traditional analog phone lines only.

Check Your Broadband or Line

Before checking your phone, make sure your broadband or phone service is active. If there’s an outage or service problem, your phone may not produce a dial tone.

Check your Sockets

• How many phone sockets are on your premises?
• Test each socket individually to see if a dial tone is present.
  
  

This helps identify whether the issue is with a particular socket or internal wiring.

Test Another Handset

• Try using a different handset.
• If a dial tone is present with the new handset, the original handset may be faulty.
  
  

Test Another Phone Cable

• Try using a different phone cable.
• Ensure both ends are securely connected.
• If a dial tone returns, the original cable may need replacing.
  
  

Perform a Dial Back Test

• Lift the handset and dial 17070.
• Listen for the automated response to check if the line is active.
  
  

Test Without the Filter

• If your phone line uses a microfilter, remove it and test the line.
• This can help determine if the filter is affecting the dial tone.
  
  

Test With the Filter

• Reconnect the microfilter and test the line again.
• This confirms whether the filter is functioning correctly.