How to set up your softphone on Android

Modified on Thu, 21 Mar at 3:33 AM

Always "Allow" all the notification pop-ups, this will ensure optimal app performance on your device and access to contact, etc.

Please note: For Android, ensure power-saving mode is turned off. If you see the power-saving text as shown below, please ensure you disable the power-savings for the bOnline phone.

  • Simply click on "Battery optimisation" to be redirected to your phone settings. From here you will turn off the power-saving feature for this app.

  • From here you will turn off the power-saving feature for this app. Make sure that the drop-down is set to "All apps" and then select the bOnline app.

  • A pop-up will appear giving you the option to change your battery optimisation settings. It will be set to "Allow" as a default setting but you need to select "Do not allow".

  • Once you have switched off the battery-saving mode, the app will start functioning smoothly. You are now all set to use the bOnline phone app on your smartphones.

Does this app look different to yours? Upgrade to bOnline 3.0 - Book a time or email our team at to request an upgrade.

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