If you're unable to log in to your mobile app due to a forgotten password, you can easily reset your password by clicking the "Forgot Login PIN?" option at the bottom of the login screen of the bOnline mobile phone app.
- You will be prompted to enter the email address linked to the account. Once you've entered it, click "Reset".
- You will be prompted to enter the email address linked to the account. Once you've entered it, click "Reset".
Does this app look different to yours? Upgrade to bOnline 3.0 - Book a time or email our team at voipcare@bonline.com to request an upgrade.
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