You'll receive a notification as to what time slot your engineer visit will be. An AM slot is between 08:00 and 13:00 whereas a PM slot is from 13:00 - 18:00.
Engineers can arrive at any time between the allocated slots and you will be contacted upon their arrival.
To rebook your engineer visit, give us a call at 0203 617 9950 or send us an email at customerservice@bonline.com
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