What should you know about bOnline’s billing cycles?

At the point of sale, you will select a billing cycle that starts closest to the date your service goes live. This is to ensure that prorating on your first invoice is kept to a minimum (less than one week).

We have four available billing cycles, each 7 days apart from each other - 1st, 8th, 15th and 22nd. Direct debit payments are scheduled to take effect roughly 14 days (10 working days) after your invoice date.

On occasion, in the event of a delay while we're setting up your phone service, the selected billing cycle may be less suitable, resulting in higher than anticipated prorating.