How to reset a user's PIN

Modified on Tue, 12 Mar 2024 at 05:39 AM

Easily reset any user PIN directly from the MYbOnline portal. To reset a user's PIN, follow the steps below.

  • Go to the "Users and devices" page.

  • Click "View more" under the user's PIN you'd like to reset.

  • You will be able to reset the user's PIN from here.

  • Once you create a new 6-digit PIN for the user, their PIN will officially be reset.

For further assistance please contact our team at

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