How to add and set up new devices

Modified on Fri, 28 Jun at 1:01 AM

Add compatible Yealink IP cordless and desk phones directly from the MYbOnline portal. To add and set up a new device, follow the steps below.

  • Navigate to 'Users and devices' under the 'Phone settings' tab.

  • Under the 'Devices' section, select 'Add a new device'.

  • Then enter the make, model and Mac address before clicking 'Save'.

  • Great, you just added a new device! Next, select the '...' (ellipses) next to a device with a 'Not setup' status and click 'Setup'.

  • To set up your device, copy the provisioning string provided here and paste it into the 'Server URL' field of the 'Auto provisioning' section of the Yealink web interface.

Once logged into the web interface follow these steps to 'Auto provision' your device:

  • On the login screen, enter the username (default is 'admin') and the password (default is 'admin') and click 'Login'.

  • Once logged in click the 'Settings' option in the top right corner.

  • Next, click on the 'Auto Provisioning' tab on the left and enter the provisioning string you copied from the MYbOnline portal.

  • Scroll down and click on 'Auto Provision'.

  • This will cause the phone to reboot and do an upgrade.

Once the upgrade is complete the device should be in an 'In service' status.

For further assistance please get in touch with our onboarding team at

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