Yealink Provisioning Guide

Modified on Thu, 15 Feb 2024 at 10:24 AM

Factory reset the  device:

Yealink W dect series: (from the base station)

  • Power off the unit by unplugging the power cord from the back (for PoE, disconnect the network cable).

  • Wait for 15 seconds.

  • With the unit unplugged press and hold the connect button on the base station.

  • While still holding the connect button, plug the power (or network cable if PoE) back into the unit.

  • Wait until all three lights on the unit are showing as solid green, and release the connect button.

  • Wait approximately 5 minutes.

  • Reboot the unit by unplugging it from power for 15 seconds and plugging it back in.

Yealink T series :

  • Hold down the 'OK' button until the device prompts to reset to the factory settings.

  • Confirm prompt

  • Default pin/code: 0000 or 1379

  • Once the device has been reset to the factory settings you will need to log into the Web interface by entering the IP address into your web browser.

NB: The device and computer/laptop you’re using need to be connected to the same network.

How to locate the IP address:

Yealink W dect series:

  • Press the 'OK' button 3 times

 Yealink T series:

  • Press the 'OK' button

NB: If the device has no IP this means the internet is not flowing through to the device. In this case check the ethernet cables, ethernet ports, firewalls, and broadband connection.

 Once logged into the web interface follow these steps:

  • On the login screen, enter the username (default is 'admin') and the password (default is 'admin') and click Login.

  • Once logged in click the 'Settings' option in the top right corner.

  • Next click on the 'Auto Provisioning' tab on the left and enter the provisioning URL that you will have been provided after adding your device to your account on the MYbOnline portal.

  • Once entered, scroll down and click 'Confirm', and the page will refresh automatically.
  • Scroll down again and click on 'Auto Provision.'

  • This will cause the phone to reboot and do an upgrade.
  • Once the upgrade is complete the device should be in working/registered status

For further assistance please contact our onboarding team at voipcare@bonline.com

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