Setting up a call divert

If you need to set up call diverts on your MYbOnline account, follow the steps below based on the platform you are using:

Option 1: Using the MYbOnline Portal

1. Log in to your MYbOnline portal.
2. Navigate to "Phone Settings".
3. Select "Call Flows".
4. You should see a "Temporary Divert" option available.

Option 2: Using the Mobile Application

1. Open the MYbOnline mobile application.
2. Tap on your profile icon located in the top-right corner of the app.
3. Select "Call Forwarding".
4. Choose from the following options:
   • Always Divert: Instantly divert all calls to another number.
   • No Answer Divert: Divert calls when you do not answer within the ring time.
   • Busy Divert: Divert calls when you are unavailable or the line is busy.

Option 3: Using the Desktop Application

1. Open the MYbOnline desktop application.
2. Click on the Settings Icon located in the bottom-left corner of the application.
3. Select "Call Forwarding".
4. Choose the appropriate call divert option that suits your needs.

If you encounter any issues, please contact the MYbOnline support team for further assistance.