How to renew your bOnline contract

Modified on Thu, 19 Mar at 11:04 AM

You can renew your bOnline contract directly through the MybOnline portal in a few simple steps:

  1. Log in to your MybOnline portal and go to the Offers page.

  2. Review your renewal offers details including your new monthly price and savings.

  3. Confirm you're authorised to make changes to the account.

  4. Tick to accept the Terms & Conditions.

  5. Download or view your contract documents (optional)

  6. Click Renew Now


The MybOnline Contract Renewal card showing the Renew Now button, Terms & Conditions tick box and contract document download option


After you’ve renewed:

  • The Offers card switches to a Success state

  • Your renewal will stay visible until your new contract start date

  • The card automatically disappears once your new contract becomes active

You don't need to take any further action.

The MybOnline Offers page showing the Contract Renewal card in a Success state confirming the renewal has been processed


Watch our step-by-step video guide on how to renew your contract in MybOnline:



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