How to Assign a Phone Number in MybOnline Portal

Modified on Wed, 25 Mar at 8:59 AM

Assigning a phone number ensures your team members can make and receive calls through your business phone system. This guide explains how to link a specific number to a user within your MYbOnline portal.

Before You Start

Ensure you have administrative access to the MYbOnline portal.
Verify that you have available unassigned numbers or licenses in your account.

Steps to Assign a Phone Number

Click Phone Settings > Users and Devices

Red arrow pointing toward "Phone Settings" and a red rectangular box surrounds "Users and Devices"

Click the Three Vertical Dots (more options menu) on the right side of the user card.

4. Select Assign number from the dropdown list.

A dropdown list of options is visible on the right, including "Edit user," "Reset PIN," "Resend invite," "Assign number," and "User add-ons." The "Assign number" option is highlighted with a red rectangular box.

5. In the ‘Assign Device’ window, select the correct user from the dropdown menu to receive the number.